Terms & Conditions

Effective Date: April 23, 2026

Welcome to Spotless Chimney (“we,” “our,” or “us”). By accessing our website, scheduling services, or communicating with us, you agree to the following Terms & Conditions.

Use of Our Services

Spotless Chimney provides chimney cleaning, inspection, and repair services. By using our services, you agree to:

Provide accurate and complete information
Use our services for lawful purposes only
Allow reasonable access to your property for scheduled services

We reserve the right to refuse service if conditions are unsafe, inaccessible, or outside the scope of our expertise.

Scheduling & Cancellations

Appointments are scheduled based on availability. We ask that you provide at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee.

Payments

Payment is due at the time of service unless otherwise agreed. We accept cash or credit card payments. Late or unpaid balances may be subject to additional fees.

Warranties & Limitations

We strive to provide high-quality service, but we do not guarantee that all chimney or venting issues will be fully resolved in a single visit. Spotless Chimney is not liable for:

Pre-existing structural or mechanical issues
Damage caused by improper use or lack of maintenance
Indirect, incidental, or consequential damages

Website Use

All content on this website is the property of Spotless Chimney and may not be copied, reproduced, or distributed without permission.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any changes.

SMS / Call Terms and Conditions

Consent

By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Spotless Chimney at the number provided, using an automatic dialing system.

Message Types

Appointment reminders and confirmations
Service updates and scheduling
Follow-up communications

Message Frequency

Message frequency varies based on your appointments and service needs. Expect 2–6 messages per month.

Rates

Message and data rates may apply. Contact your carrier for details.

Opt-Out

Reply STOP to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.

Help

Reply HELP for assistance or call 860-414-5876.

Carrier Liability

Carriers are not liable for any delayed or undelivered messages.

Privacy Policy

Important

Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.

Contact Information

Spotless Chimney
Email: info@spotlesschimney.com
Phone: 860-414-5876